1. Hosting, Retainer Services & BBS Growth Platform (CRM) — Payment Due at Start of Period
For all hosting services, retainer agreements (including monthly, quarterly, or annual retainers of any kind), The BBS Growth Engine , and BBS Growth Platform (CRM) subscriptions, payment is kindly requested in advance, prior to the commencement of the applicable service period.
This means:
- Monthly hosting, BBS Growth Platform (CRM), or retainer invoices are due on or before the first day of each billing month.
- Quarterly and annual retainers are due in full before the period begins.
- Services may be paused if payment is not received prior to the start of the period.
2. All Other Invoices — Net 30 Payment Terms
For all other invoices — including project work, one-time services, support tickets, and deliverables — payment is due within 30 days of the invoice date (Net 30).
We kindly ask that payment be arranged promptly to help us continue delivering the high-quality work you depend on.
3. Late Payments & Fees
We understand that unexpected delays can occur, and we always aim to work with our clients in good faith. However, invoices not paid by their respective due dates will be subject to a late fee.
- A late fee will be applied to any outstanding balance not received by the due date.
- Late fees will continue to accrue monthly until the balance is paid in full.
- If you anticipate a payment delay, please reach out to us as early as possible — we are always happy to discuss your situation.
4. Preferred Payment Methods
To help us keep our operating costs down and pass those savings along to you, we kindly ask that payments be made via one of our preferred methods:
- Check — Payable to The BBS Agency 610 Fond du Lac Ave Ste C, Fond du Lac WI 54935
- ACH — Chose this option while paying online
- Debit Cards — Better than credit cards
- Credit Cards — Highest transaction rate.
While we understand that credit cards are convenient, credit card processing fees represent a meaningful cost to our small business. By choosing check or ACH, you help us avoid those fees — and we truly appreciate it.
5. Questions & Disputes
If you have any questions about an invoice, or if you believe there is an error, please don’t hesitate to contact us promptly. We are committed to resolving any concerns quickly and professionally, and we will always do our best to ensure your complete satisfaction.